Safety and hygiene protocols
Access with a mask, and gloves if possible, to the room.
Sanitize hands and gloves at reception.
Interpersonal distance: 2 meters.
Maximum 3 people at reception.
Deposit the required documents at reception (or by email).
Pick up the key at check-in and access the room.
Outside the room wear a mask, do not touch anything.
Use the elevator: only one person with a mask.
Pick up properly sanitized documents at reception.
Security measures applied by the hotel to protect clients and workers.
Our staff always works with work clothes and a mask.
We sanitize hands and gloves at each change of room, floor, etc.
Ventilation of the rooms before and after cleaning until the end of the day.
New / clean cloth and mop to clean each room.
After each cleaning we sanitize the room for 2 hours and ventilate.
All the most delicate parts and surfaces are sanitized: controls, handles, knobs, switches, earth, taps, railings, handrails, elevator, vending machines, … Susceptible contact elements.